We’re Here to Help.
Definiti is prepared to serve you. The Participant Service Center is available to answer your questions Monday through Friday, from 8:00 am to 5:00 pm Central at 1-888-744-4015
PARTICIPANTS: If you can’t access your account, please choose "Forgot Your User ID or Password" in the box below to reset your credentials. If you are still unable to access your account, contact the Participant Service Center at 1-888-744-4015 for additional assistance.
PLAN SPONSORS: If you have issues accessing your account, send an email to clients@definiti-llc.com and include your name, company, a phone number where you can be reached, and the email address you want as your User ID. We’ll reset your credentials and send you a notification as quickly as possible. For access to plan documents or to manage compliance services, use
